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User Data Deletion

Last updated

You can delete the data Kizuki keeps about you at any time. There are four ways to do it; pick the one that matches what you want to remove.

1. Delete your Kizuki account

This removes everything: your Kizuki user and every Instagram account you connected.

  1. Sign in to Kizuki at app.kizuki.invalid.
  2. Open Settings, then Account.
  3. Click Delete account.
  4. Type your email address to confirm, then confirm the deletion.

Kizuki immediately deletes:

  • your Kizuki user, your sessions, your API tokens and the AI apps you connected;
  • your workspace memberships and the shares you received;
  • every Instagram account you connected, with all its insights, posts, stories and audience data, and its Meta access token;
  • the workspaces where you are the only member;
  • the email delivery logs for your address.

In workspaces that have other members, you are removed. If you were the only owner, the oldest admin (or, if there is none, the oldest member) becomes the owner.

If you unsubscribed from our emails, your address stays on our do-not-email list only, so we never email it again. Backups rotate out within 30 days.

2. Disconnect a single Instagram account

Use this to remove one Instagram account and keep using Kizuki.

  1. Sign in to Kizuki at app.kizuki.invalid.
  2. Open Accounts and choose the account.
  3. Click Disconnect and confirm.

Kizuki deletes that account's stored insights, posts, stories and audience data, and its Meta connection and access token.

3. Remove Kizuki from Facebook

You can also remove Kizuki from your Facebook account. Meta then tells Kizuki, which deletes the data.

  1. On Facebook, open Settings & privacy, then Settings.
  2. Open Apps and websites. If you connected with a business login, open Business Integrations instead.
  3. Find Kizuki and click Remove, then confirm.

Kizuki deletes every Instagram account connected through that Facebook login, all of their data and the Meta access tokens. Facebook shows you a confirmation code; you can check the status of the request at https://app.usekizuki.com/data-deletion?code=<code>.

This removes the Instagram data, not your Kizuki sign-in (your Google account login). To delete that too, use option 1.

4. Ask us by email

Email [email protected] from the address of your Kizuki account and tell us what you want deleted. We confirm and complete the request within 15 days.

Questions

The Privacy Policy explains what data Kizuki collects and how long it is kept. For anything else, write to [email protected].